Public comments let officials know what residents are thinking, study says

LANSING

Want insights into what’s on the mind of the citizenry? Just listen.

One way for policymakers to find out is to pay attention to what people say during the public comment period at local government sessions.

That’s what researchers from the University of Michigan and Washington University in St. Louis explored, drawing on recordings of 259 meetings of 15 city councils around the state for a f…