GLADWIN COUNTY – The Shelterhouse works hard every day to serve victims of domestic and sexual violence. With the onset of the COVID-19 pandemic, we have continued to work to ensure that our services are available and that we are taking the necessary precautions to protect our clients, staff and others we serve. We have consulted with: Midland County Health Department; the Division of Victim Services within Michigan Department of Human Services; and reviewed countless articles and webinars from leaders in the field including HUD, the National Network to End Domestic Violence, the Vera Institute, the National Resource Center on Domestic Violence, the International Association of Forensic Nurses, and more. We are committed to following CDC guidelines throughout the pandemic.With this in mind, Shelterhouse will be modifying our delivery of services to align with best practices during a pandemic.

- Our helpline remains staffed 24 hours per day – every day.

- The Resale Shop is closed until April 6. We are unable to accept donations at this time at either the Resale Shop or the Shelter. Please continue to check our Facebook page for updates.

- With the exception of the Resale Shop, none of our locations are closed and we are still providing shelter, counseling, advocacy, SANE response, taking referrals, and responding to survivors.

- We are working with clients to eliminate barriers to service and, in the spirit of true empowerment, tailoring our response to individual client needs. Client service will be provided via phone, secure videoconferencing, or electronic communication. As always, all services remain confidential, trauma informed, and based in best practice.

- We also want our community partners, clients, and the general public to know that we are here and available to serve survivors.

If you are needing assistance because you have experienced domestic or sexual violence, please call our 24 hour crisis line at 989-835-6771. I’m very honored to serve with such a caring group of individuals who are doing amazing work in a completely unprecedented situation. I know that our community will face this challenge, working together for the health and safety of all. A quote by Coretta Scott King comes to mind, “The greatness of a community is most accurately measured by the compassionate actions of its members.” And, as children we learned of Helen Keller’s ability to grow and overcome many challenges. Her words also remind us today, “Alone, we can do so little; together, we can do so much.” Wishing everyone health and safety, Janine Ouderkirk, LMSW, ACSWExecutive Director, Shelterhouse.

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